TERMS OF SERVICE

OVERVIEW

This website is operated by Amoura Lashes. Throughout the site, the terms “we,” “us,” and “our” refer to Amoura Lashes. We offer this website, including all information, tools, products, and services available from this site, subject to your acceptance of these Terms of Service and the policies referenced herein.

By visiting our website or purchasing from us, you agree to these Terms of Service, including any additional terms and policies referenced on our website. These Terms apply to all users of the site, including browsers and customers.

Please read these Terms carefully before using our website. If you do not agree to these Terms, please do not use our website or Services.

We may update these Terms by posting a revised version on our website. Changes will take effect as permitted by applicable law. We encourage you to review this page periodically.

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your province or territory of residence, or that you have the necessary permission from a parent or legal guardian where required.

You may not use our products or Services for any unlawful or unauthorized purpose. You must comply with all applicable laws when using our website.

You must not transmit viruses, malicious software, or other code intended to damage or interfere with our website.

We may suspend or restrict access to our Services where permitted by law if these Terms are violated.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service for legitimate reasons, subject to applicable law.

Information submitted through our website may be transmitted through third-party networks and service providers as necessary to operate our store and process transactions. Payment information is handled through applicable payment processing systems and their security measures.

You may not reproduce, duplicate, copy, sell, resell, or commercially exploit any portion of our website or Services without our written permission, except where permitted by law.

The headings in these Terms are provided for convenience and do not affect their interpretation.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that information on our website is accurate and current. However, errors, omissions, or outdated information may occasionally occur.

Product descriptions, prices, availability, and other information are provided to help customers make informed purchasing decisions. Please contact us if you need clarification before placing an order.

We reserve the right to correct errors and update website content, subject to applicable law. Nothing in this section removes any legal obligation to provide accurate information to customers.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Product prices may change without prior notice.

We reserve the right to modify or discontinue products, website features, or Services, subject to applicable law.

Price changes will not affect accepted orders except where permitted by law. If an order is affected by a pricing error or product unavailability, we may contact you to explain the issue and discuss appropriate options.

Nothing in this section limits any rights or remedies available to customers under applicable consumer protection laws.

SECTION 5 - PRODUCTS OR SERVICES

Amoura Lashes sells lash clusters and related beauty products through our online store.

Product availability may vary, and some products may be available in limited quantities. Product descriptions, materials, styles, and images are provided to help customers understand what they are purchasing.

We make reasonable efforts to display product colours and appearance accurately. Actual products may look slightly different depending on lighting, screens, and device settings.

We reserve the right to limit quantities, update product descriptions, or discontinue products where permitted by law.

Our products are beauty products intended to be used according to their instructions and warnings. Discontinue use if irritation or discomfort occurs.

If you have questions about a product, please contact amouramoretti@gmail.com before ordering.

Nothing in this section excludes applicable statutory guarantees or consumer rights.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel an order for legitimate reasons, including suspected fraud, unauthorized transactions, product unavailability, or pricing errors, subject to applicable law.

If an order is changed or cancelled, we may contact you using the information supplied at checkout.

You agree to provide accurate, complete, and current information when placing an order. Please ensure that your email address, shipping address, and payment information are correct.

If we cancel an order after receiving payment, we will arrange an appropriate refund in accordance with applicable law.

For further details, please review our Refund Policy.

SECTION 7 - OPTIONAL TOOLS

Our website may provide access to third-party tools, applications, or services that we do not own or control.

These tools may be subject to separate terms and privacy policies. You are responsible for reviewing those terms before using the relevant service.

We are not responsible for third-party tools beyond any obligations imposed on us by applicable law.

Any new features or Services added to our website will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites, suppliers, applications, or services.

Third-party websites are not necessarily affiliated with Amoura Lashes, and we do not control their content, policies, or practices.

We are not responsible for third-party websites or services except to the extent required by applicable law.

Please review the terms and privacy policies of third-party providers before engaging with their services.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you submit reviews, suggestions, feedback, or other materials to us, you confirm that you have the right to submit that content.

You grant us permission to use, reproduce, and display submitted feedback for legitimate business purposes, including store improvement and promotion, where permitted by law and consistent with applicable privacy requirements.

We may remove content that is unlawful, misleading, abusive, defamatory, infringing, or otherwise violates these Terms.

You must not submit false information, impersonate another person, infringe third-party rights, or include malicious software in any submission.

You remain responsible for the content you submit.

SECTION 10 - PERSONAL INFORMATION

Personal information submitted through our store is handled in accordance with our Privacy Policy and applicable privacy laws.

We may process information needed to accept and fulfil orders, arrange delivery, provide customer support, prevent fraud, and operate our business.

Because Amoura Lashes uses a supplier-direct shipping model, relevant order information may need to be shared with suppliers, shipping providers, Shopify, and other service providers to fulfil your purchase.

We will handle personal information in accordance with applicable legal requirements and our Privacy Policy.

For privacy-related questions, contact amouramoretti@gmail.com.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Our website may occasionally contain errors or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or product availability.

We reserve the right to correct errors and update information where permitted by law.

If a material error affects your order, we may contact you to explain the issue and discuss available options. If an order is cancelled after payment, an appropriate refund will be arranged.

Nothing in this section permits us to disregard applicable consumer protection obligations.

SECTION 12 - PROHIBITED USES

You may not use our website or its content:

(a) For unlawful purposes.

(b) To encourage others to participate in unlawful acts.

(c) To violate applicable federal, provincial, territorial, or local laws.

(d) To infringe our intellectual property rights or those of others.

(e) To harass, threaten, abuse, defame, or discriminate against others.

(f) To submit false, fraudulent, or misleading information.

(g) To transmit viruses, malware, or other malicious code.

(h) To collect or misuse personal information without authorization.

(i) To send spam or deceptive communications.

(j) To interfere with website security or operation.

(k) To scrape, disrupt, or misuse website content or functionality in violation of applicable law.

We may restrict or terminate access to our Services where permitted by law if prohibited activities occur.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We strive to keep our website operating properly and to provide accurate product information. However, we cannot guarantee that the website will always be uninterrupted, secure, timely, or error-free.

To the extent permitted by applicable law, Amoura Lashes is not liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Our products should be used according to their product-specific instructions and warnings. Individual experiences may vary.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer rights, statutory product guarantees, and liability that cannot legally be excluded.

SECTION 14 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for third-party claims and reasonable costs arising directly from your unlawful use of our website, your violation of these Terms, or your infringement of another person's rights.

This section does not require you to indemnify us for our own conduct where doing so would be prohibited by law.

SECTION 15 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law or severed where necessary.

The remaining provisions will continue in effect to the extent that they remain valid and enforceable.

SECTION 16 - TERMINATION

These Terms remain effective unless terminated by you or us in accordance with applicable law.

You may stop using our website at any time.

If we reasonably believe that you have violated these Terms, we may restrict or terminate your access to our Services where permitted by law.

Termination does not remove obligations or liabilities incurred before termination, nor does it affect rights that must legally survive termination.

SECTION 17 - ENTIRE AGREEMENT

These Terms of Service, together with our published store policies, govern your use of our website and Services, subject to applicable law.

Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.

If a provision conflicts with a mandatory legal requirement, the applicable legal requirement will prevail.

SECTION 18 - GOVERNING LAW

These Terms of Service are governed by the laws of Alberta and the applicable laws of Canada, without limiting any mandatory consumer protection rights that apply to customers in other jurisdictions.

Nothing in this section removes any rights or remedies available under applicable consumer protection laws.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page.

We may update, change, or replace any part of these Terms by posting a revised version on our website, subject to applicable law.

The date at the top of this document indicates when it was last updated.

SECTION 20 - CONTACT INFORMATION

Questions about these Terms of Service may be sent to us using the following contact details:

Business name: Amoura Lashes

Customer service email: amouramoretti@gmail.com

Telephone number: 403-462-3259

For questions about products, orders, shipping, returns, or these Terms, please contact amouramoretti@gmail.com.

Thank you for shopping with Amoura Lashes.